I.- Information Data

Internet domains are properties of the trading company “LORO PARQUE, S.A.”, registered at the Reg. Mercantil Santa Cruz de Tenerife, hoja TF-535, with address at the Avenida Loro Parque, s/n, 38400, Puerto de la Cruz, Santa Cruz de Tenerife, España, with C.I.F. number A-38009023 and Phone Number (+34) 922.373.841 and Fax (+34) 922.375.021, emails:This email address is being protected from spambots. You need JavaScript enabled to view it. / This email address is being protected from spambots. You need JavaScript enabled to view it.

Copyright © LORO PARQUE, S.A., Puerto de la Cruz (Santa Cruz de Tenerife), 2013.


Reproduction, distribution, availability, public communication and use, whether total or partial, of the contents of this website in any form are prohibited without express written permission is prohibited, including, in particular, its mere reproduction and / or making available as abstracts, reviews or press reviews with commercial or directly or indirectly lucrative, which is expressly forbidden.The domain name of this website,, is the exclusive property of Loro Parque, SA, therefore the misuse of that dominance in the trade would be a violation of the rights conferred by registration and,It will be pursued by the means provided by law.

The use by the user of the services contained in the web of constitutes acceptance of the following,

II.- General Conditions of Sale and Services


Users should read these Terms of Use of this Web Portal. The use or access to this site implies knowledge and full acceptance of the legal warnings and conditions specified below. If you do not agree with them, please do not use this Web site. These general conditions (hereinafter the "General Conditions") govern the use of all services of the Portal,, web page has been created and is owned by the Loro Parque SA users can go to the address at the beginning of this:

By simply using this website the user fully and unreserved acceptance thereof, which may be modified by Loro Parque SA anytime. Users are also subject to any particular conditions, notices or instructions that are brought to their knowledge in connection with content or specific services, supplementing the provisions of these Terms and Conditions.


The user and / or consumer understand and fully accept the conditions here for using this website and the services offered.


The user agrees to use the Website and services in accordance with the law and these General Terms and morals, good customs and public order. Therefore, refrain from using the Portal or its services for illicit purposes contrary to these General Conditions or harmful to the rights and interests of others or in any way damage or disable them. Also, unless you have obtained prior express authorization specifically granted to this effect by the Loro Parque SA The user shall not obtain or attempt to obtain any type of content, whether text, graphics, pictures, sound files, images or photographs, videos, software and generally any kind of material accessible through the Portal or services, using means other than those that have been made available to this effect or those normally used for this purpose on the Internet.


This web portal is accessible through the direction, having its use by the user free of charge, therefore it does not require subscription or registration. However, the procurement of certain services or products could require registration of the user on the Web site and prior acceptance of certain specific conditions that develop and complement these General Conditions.


The user or consumer, declares that it accepts that the law governing the operation of this service is the Spanish, being the site of the permanent establishment of the provider of services thus rendered services here are regulated in accordance with the provisions of Law 34/2002, of July 11, Services Information Society and Electronic Commerce and other relevant regulations.

Similarly, to hear any dispute arising out of or resulting from the interpretation of these conditions will be competent the Courts of the provider of home services, ie, Puerto de la Cruz.


The user and / or consumer, to hire the various services offered by Loro Parque, SA, as well as to receive newsletters Park, must register as a client requested data, declares that all information supplied when registering It is true, complete and accurate and that in accordance with Royal Decree 1720/2007 of 21 December approving the Regulation implementing Law 15/1999, Protection of Personal Data is approved, the person who registers expressly authorizes to proceed to include in an automated file the personal data contained in form fields to be needed for the proper provision of services. It indicates that the data controller is the commercial entity Loro Parque, SA, whose details have been provided at the beginning of these Terms of sale for the purpose of exercising the rights of access, rectification, cancellation and opposition under the Act. Also the communication of such data to third parties is expressly authorized when necessary for the proper provision of the services contracted always respecting the legislation.


The user gives express consent to receive electronic communications with advertising and commercial news from Loro Parque, SA and the products or services it sells or promotes. In any case, Loro Parque, S.A. available to users and / recipients the means of contact referred to in the present conditions of sale, so that they may at any time revoke his consent and oppose the processing of their data for promotional purposes, addressing the e-mail This email address is being protected from spambots. You need JavaScript enabled to view it. mail or This email address is being protected from spambots. You need JavaScript enabled to view it.; or to the address Av Loro Parque, s / n, 38400. - Puerto de la Cruz (Santa Cruz de Tenerife), having to prove their identity to that end.


All information on products, services and prices offered on our website is provided clearly and accurately. Similarly, Loro Parque, S.A. make the necessary effort within its means to provide the information contained on the website is accurate and no typographical errors. If at some point a typo, graphic or misprint of this kind at all times outside the will of Loro Parque, SA were to occur, it would be corrected immediately, declining to Loro Parque, SA any liability on that account.


h.1.- The content and operation of the Portal

Loro Parque SA does not guarantee the availability and continuity of the Portal, its services and its contents. If reasonably possible, Loro Parque SA previously notice of any interruption in the operation thereof. Loro Parque SA It is not responsible for damages or losses of any nature that may result from the lack of availability or continuity of the Portal or any of its services or by failures in access to different web pages of the Portal or those from which certain services.

h.2.- By using the Website and the services by users

Loro Parque SA has no obligation and does not control the use of the Portal and its services make users and therefore does not guarantee that your use of the same is in accordance with the law, these General Conditions and, where applicable, any other special condition it is established. Loro Parque SA It is not responsible for damages or losses of any nature that may result from incorrect, inappropriate or inadequate use that users make of the Portal or its services.

h.3.- For our own content

The contents of all types included in the web pages of the Portal is provided in good faith by the Loro Parque SA with information from both internal sources (own development) and external to the company. Because of that fact and of the large amount of information accessible, Loro Parque SA does not guarantee the accuracy or updating of the data or texts available despite that uses its best efforts to do so. Loro Parque SA does not guarantee the usefulness of the Portal or its services to any particular activity or suitability of the contents included in the web pages of the same for a particular purpose, so that access to pages, such as the use of the information, content and services are under the sole responsibility of the user. Loro Parque SA warns that the images that appear on the site are indicative and not assume contractual obligation, information, presentation and services offered by this site may be subject to periodic or, likely to be made freely changes by Loro Parque, SA without being obliged to notify users.

h.4.- Third Parties content

The information, both belonging to third parties appearing on the website, are provided without warranty of any kind as to its accuracy and updating therefore Loro Parque SA is in no way responsible, either directly or indirectly, for any content, information, communication, opinion or statement of any kind originating from the user or any third person or entity and which is communicated, distributed, transmitted or exhibited through the Portal services.

h.5.- Errors

In connection with the mentioned in the previous paragraph, documents published might have technical inconsistencies or unintentional typographical mistakes, for which Loro Parque, SA it is not responsible. In any case we apologize for them, committing ourselves to correct them, to the largest, earliest possible.


Loro Parque, S.A. makes every effort to provide the security systems required by the regulations, to prevent access to our database by third parties, thus sending and data submission made by the user through our website or the information it sends, is protected with techniques of electronic security on the network, in order to ensure the confidentiality of communications users, as well as adequate levels of protection of personal data .


LORO PARQUE S.A. uses cookies when a user browses the web sites and web pages of the Portal. The purpose in using them is to identify the user, follow its path during visits and know it better for faster service offered. The cookies are only associated with an anonymous user and does not allow access to personal data or data on the hard disk of the computer itself. Most web browsers automatically accept cookies but the user has the ability to configure your browser to be notified of the receipt of cookies or not to accept them, without involving the inability to access web pages of the Portal.


The hiring of any of the services offered by our web site implies knowledge and express acceptance of these conditions. The document in which potential contracts are formalized will be filed in a database accessible only by Loro Parque, SA, under the conditions set out in the "Privacy" section of the conditions of use of this website. Likewise, the client and / or user may you identify and correct errors suffered in communicating data entry to Loro Parque, SA, as indicated in clause Data Protection Policy of this.


If any clause included in these general conditions were to be declared, totally or partially, null and void or ineffective, such nullity or ineffectiveness would affect only that provision or the part of it that is null and void or ineffective, with the general conditions remaining in full force and effect, with such provision, or the part of it that is affected, not being put into effect.


Credit or debit cards are accepted as forms of payment, through Redsys, most cards are accepted such as Visa, Visa Electron, Mastercard, Maestro. Payment is made through Santander Elavon's secure payment platform. We do not store card numbers under any circumstances..


The shipping of the tickets is done through the user area in the platform and/or e-mail, since it is a virtual product in PDF format, considering that it is the easiest and safest way.


Tickets are non-refundable.


Children under 14 years of age, are not allowed to enter the park unless accompanied by an adult.

Privacy Policy